How can we help you?

On average 10 to 20 business days after submitting a complete file. Allow 3–4 additional weeks during enrollment season (July–August).

Yes. All African nationals must have an invitation letter (hotel or accredited agency). MigraGate issues it within 24–48 h.

An incomplete or inconsistent file may be rejected. MigraGate checks every document before submission — our success rate exceeds 97%.

From your client portal, each step is visible and time-stamped. You also receive WhatsApp notifications on every status change.

Generally: original passport (for consular submission) and apostilled civil status documents. The rest can be sent as scanned digital copies.

Yes, as long as the file has not been submitted to the consulate. Contact your advisor as soon as possible for any changes.

Yes. From the Mobility section, you can search and book flights, trains, buses and transfers with our verified partners.

It depends on the airline and the fare chosen. During booking, the conditions are clearly displayed. Our team helps in case of unexpected events.

Yes. All our accommodation partners are inspected and rated. Photos are authentic and reviews are verified.

Yes. For Russia, a hotel booking confirmation is accepted as proof of accommodation in the tourist visa application.

Yes. International health insurance covering at least $30,000 is required. MigraGate offers plans accepted by all consulates.

Call the emergency number on your insurance certificate (available 24/7). Our partner coordinates care directly.

Fill out the form on the Partner Space page. Activation within 48 business hours — free registration, no commitment.

Commissions are calculated on the last day of the month and paid within 5 business days to your bank account or Mobile Money.